Bluehost Review 2020 Best hosting

One of the oldest web hosts started in 1996, Bluehost has become the largest brand name when it comes to WordPress hosting. They are an official ‘WordPress’ recommended hosting provider. With Bluehost, you never have to worry about your website being slow even when there is a lot of traffic. Their 24/7 expert support is always there to help when you need it by phone, email, or live chat. They are rated #1 in web hosting for small businesses. On top of that, they are offering WPBeginner users an exclusive 63% off discount, a Free Domain, Free SSL, and a free Site Builder with templates.Last seen 8 hours ago Reviewed by: Syed Balkhi Rating:     

Bluehost Review from Our Experts

Bluehost is one of the biggest web hosting companies in the world and an official WordPress recommended hosting provider. Bluehost offers a wide variety of hosting plans for beginners to larger businesses with a 24/7 customer support. See the complete Bluehost review by our experts to find out if Bluehost is the right choice for you.

In this complete Bluehost review, we will put their promises to test. These are the areas we will look into:

  • Performance: How fast will your website load with Bluehost? We will test their speed and server response time to assess that.
  • Reliability: Will your website be available 24/7/365 without any downtime?
  • Customer Support: Can you count on their technical support as a customer?
  • Features: Do they offer all the features you will need to build your website?
  • Pricing: Do they have the best pricing in the industry? Are there any Bluehost deals that can save you money?

Bottom line: Don’t want to read all the details? Let us give it to you straight. In our Bluehost review, we found them to be reliable, fast, and affordable with friendly 24/7 customer support.

That’s why we’ve chosen to recommend Bluehost as one of the best WordPress hosting companies.

Now let’s dive into our detailed Bluehost review so that you can decide for yourself.

About Bluehost

First, let’s take a look at the company itself.

Bluehost started in 1996 and steadily grew to become one of the largest web hosting companies in the world. It now powers more than 2 million websites from all over the world.

Bluehost has a long standing relationship with the WordPress community. They are an official WordPress recommended hosting company since 2006.

They pride themselves in their 24/7 customer support, great hosting infrastructure, and support for the free open source software like WordPress.

Pros and Cons of Bluehost

All web hosting companies have their pros and cons. Some you can live with, and some you cannot ignore.

Here are the pros and cons of Bluehost that we learned.

Pros

First, let’s take a look at the advantages that make Bluehost the top choice.

  • Pricing: Their hosting plans are well within the reach of most users, particularly those who are just starting out.
  • Reliability: They power a large number of websites with minimum downtime.
  • No hidden charges: There are no hidden fees when signing up for your account.
  • Free domain: You get a free domain name for 1 year when you signup.

Cons

Bluehost is not without some disadvantages that you should be aware of before signing up.

  • Higher domain renewal price Their free domain renewal price is higher than average.
  • Upselling Addons: They have an aggressive upsell process during signup. But you can easily uncheck all the addons if you don’t need them.

Bluehost Performance

The most important performance metric that you should look for is the speed. It not only affects user experience on your site, but it also affects your WordPress SEO rankings.

Studies show that a 1 second drop in website speed can decrease your conversion rate by 7%. A 3 second delay can cost you 50% of your traffic.

Strangeloop website speed study

Let’s see how fast your website will load on Bluehost.

Bluehost Speed Test Results

For a faster website, you will need to choose a fast web hosting company. Keeping this in mind, we created a test site to see how fast Bluehost really is.

Our test site was created using WordPress with default Twenty Seventeen theme. We imported dummy content for theme development including images. After that we used Pingdom to test the website speed.

Here are our test results:

Bluehost speed test results

As you can see, our test site loads in less than two seconds. That’s faster than 85% of all tested sites. Considering the fact that our website wasn’t using any caching plugins or speed optimization tips, this result is remarkable.

But this test website didn’t have large amounts of traffic. So the Pingdom test alone isn’t good enough.

To test how Bluehost servers would respond with increased traffic, we used a testing tool called Load Impact to send virtual users (VU) to our site. They gradually built up to 100 visitors to see how the server would handle increased requests from multiple connections at once.

Here is a screenshot of our results.

Testing Bluehost load impact

The blue line is the number of active virtual users on the site, and the green line is the server load time. As you can see the server load remained stable through out the test even at peak traffic.

This test indicates that if you are looking for a really fast website, then Bluehost can be a perfect fit for you.

It is also important to note that we didn’t record any downtime during our testing. See the screenshot below for a detailed look at Bluehost server uptime.

Bluehost server uptime and response time

Bluehost Server Response Time

When you are testing a live website using tools like Pingdom, you are basically seeing how everything on your website loads. This include images too, which take much longer to load than plain text.

In order to get a more accurate server response time, we used another tool called Bitcatcha. It allows you to test server response time without loading any data.

Bluehost server response time

As you can see Bluehost server in the US performed under the fraction of a second. In other locations, response was a bit higher but still under less than a second.

If your target audience is in the United States, then this would benefit your website. However if more of your users come from other parts of the world, then you can change your server location.

Bluehost Hosting Plans and Features

Bluehost offers a variety of hosting plans for all budgets and sizes. This includes shared hosting, VPS, dedicated server, cloud hosting, WooCommerce hosting, WordPress hosting, and more.

Let’s take a look at Bluehost hosting plans and their features.

  • Shared hosting: Shared hosting is the perfect way to start a new website with low traffic volume. In a shared hosting environment, your website shares server resources with other websites.
  • Cloud hosting: A more reliable upgrade to the shared hosting plan. It allows you to utilize multiple cloud servers, allowing your website to automatically switch to a different server in case of a hardware failure or high traffic.
  • WordPress hosting: A hosting package designed specifically for WordPress powered websites. It is optimized to run WordPress and can even protect your WordPress site against common threats.
  • WooCommerce hosting: WooCommerce is the most popular eCommerce plugin for WordPress, it allows you to easily start an online store with WordPress. WooCommerce hosting offers you all the essential features to kick start your ecommerce store.
  • VPS (Virtual Private Server) hosting: An upgrade to shared WordPress hosting, VPS hosting allows you to virtual dedicated resources in a shared environment.
  • Dedicated server hosting: A dedicated server to for your website, means you will have all the resources of the server to yourself. The downside is that you will have to manage the server on your own.

All Bluehost hosting plans allow you to install WordPress with 1-click.

All plans come with an easy to use hosting control panel where you can manage your hosting, create databases, etc.

Breakdown of Bluehost’s Shared Hosting Plans

Bluehost offers a shared hosting package suitable for starter websites. Their shared plan is available in three different levels.

Bluehost shared hosting plans

Let’s take a look at what’s included in each plan.

  • Basic: The basic plan only allows you to host one website. It hosts one domain and 25 subdomains, 50GB storage, 5 email accounts of 100 MB storage for each account. For the first term you’ll pay $2.95 per month. When you renew the account, you’ll have to pay $7.99 per month.
  • Plus: The Plus plan includes unlimited websites with unlimited web space and bandwidth. You’ll also get unlimited email accounts. The price for the first term starts from $5.45 per month. When you renew the account, you’ll have to pay $10.99 per month.
  • Prime: The Prime plan includes all features of plus plan. You will also get domain privacy and SiteBackup Pro as extras worth over $80/year. Prime also has the same first term price of Plus, $5.45 per month. When renewing, you’ll have to pay $14.99 per month.
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If you are just starting your website, then you can select any of these plans. You can easily upgrade your hosting plan as your website grows.

Bluehost Review: Uptime

Strong uptime is one of the things you should look for the most in your prospective host.

Most sites promise 99.9% uptime, and while this sounds really high, this actually can mean 43 MINUTES of downtime measured per month.

Check it out:

bluehost 1 year uptime

Uptime
99.98%Response Time
1085ms

Here’s the average Uptime:
  • Oct 2020: 99.99%
  • Sep 2020: 99.98%
  • Aug 2020: 99.97%
  • Jul 2020: 100%
  • Jun 2020: 99.99%
  • May 2020: 100%
  • Apr 2020: 99.99%
  • Mar 2020: 99.96%
  • Feb 2020: 99.95%
  • Jan 2020: 100%
  • Dec 2019: 99.98%
  • Nov 2019: 100%
  • Oct 2019: 100%
  • Sep 2019: 100%
  • Aug 2019: 99.93%
  • Jul 2019: 100%
  • Jun 2019: 99.96%
  • May 2019: 99.98%
  • Apr 2019: 100%
  • Mar 2019: 99.99%
  • Feb 2019: 100%
  • Jan 2019: 99.94%
  • Dec 2018: 100%
  • Nov 2018: 100%
  • Oct 2018: 99.99%
  • Sep 2018: 99.91%
  • Aug 2018: 100%
  • Jul 2018: 100%
  • Jun 2018: 100%
  • May 2018: 100%
  • Apr 2018: 100%
  • Mar 2018: 100%
  • Feb 2018: 99.98%
  • Jan 2018: 99.98%
  • Dec 2017: 100%
  • Nov 2017: 99.93%
  • Oct 2017: 100%
  • Sep 2017: 99.85%
  • Aug 2017: 99.78%
  • Jul 2017: 99.96%
  • Jun 2017: 99.97%
  • May 2017: 99.98%
Here’s the average Response Time:
  • Oct 2020: 1104ms
  • Sep 2020: 1072ms
  • Aug 2020: 1085ms
  • Jul 2020: 1057ms
  • Jun 2020: 1062ms
  • May 2020: 1056ms
  • Apr 2020: 1063ms
  • Mar 2020: 1014ms
  • Feb 2020: 994ms
  • Jan 2020: 998ms
  • Dec 2019: 927ms
  • Nov 2019: 689ms
  • Oct 2019: 781ms
  • Sep 2019: 756ms
  • Aug 2019: 827ms
  • Jul 2019: 746ms
  • Jun 2019: 801ms
  • May 2019: 720ms
  • Apr 2019: 707ms
  • Mar 2019: 842ms
  • Feb 2019: 801ms
  • Jan 2019: 739ms
  • Dec 2018: 355ms
  • Nov 2018: 450ms
  • Oct 2018: 422ms
  • Sep 2018: 431ms
  • Aug 2018: 437ms
  • Jul 2018: 685ms
  • Jun 2018: 742ms
  • May 2018: 661ms
  • Apr 2018: 736ms
  • Mar 2018: 780ms
  • Feb 2018: 723ms
  • Jan 2018: 949ms
  • Dec 2017: 881ms
  • Nov 2017: 577ms
  • Oct 2017: 318ms
  • Sep 2017: 698ms
  • Aug 2017: 639ms
  • Jul 2017: 344ms
  • Jun 2017: 855ms
  • May 2017: 836ms

As you can see, the uptime tends to be really good or on the poorer side. Luckily, it’s usually 100%, but September 2018 and January 2019 are uptime scores that I consider sub-par even if they’re technically above 99.9%.

Remember that 99.9% is more a bare minimum of uptime quality than a strong indicator. Not to draw an arbitrary line, but I consider 99.95% or above to be “good.”

By that metric, Bluehost didn’t live up to my expectations for two months. But aside from those months, uptime was either perfect or nearly perfect (99.99%).

And there’s more good news:

Look at those speeds! My site’s response times were consistently pretty good until 2019, for some reason. From 2019 onwards, I have to consider them average response times.

My overall take is that Bluehost is a solid performer. If you want the best uptime possible, Bluehost may not be a top choice. But if you just need good, reliable performance, Bluehost does fine.

Of course, important as uptime is, there’s something ELSE Bluehost is famous for that we can’t forget about:

Bluehost Review: Ease of Use

Ease of use is something Bluehost easily reigns supreme in.

Oh, sure, it’s not the #1 undisputed champion of easy hosting. But it’s definitely up there, along with GoDaddy. In my opinion, it’s actually EASIER than GoDaddy.

In fact, Bluehost gets the special distinction of being on par with an all-in-one website builder like Wix.

Of course, hosting requires a little more technical knowledge to understand, but as far as the user-interface and features go, things are highly usable.

And, Bluehost actually holds at least one clear advantage over GoDaddy, right from the get-go:

GoDaddy focuses a lot on user-friendliness and low up-front prices, but then piles on extra charges the moment your first year expires.

Bluehost’s ease of use also translates into an easier to understand pricing structure. It’s more transparent about what you pay for, and easier to manage your account.

But even aside from that, it’s super easy to manage the basics of your hosting service. Bluehost’s interface is minimalistic and easy on the eyes, with minimal upsells.

Here’s proof:

bluehost portal

Some of you might be freaking out a bit, especially the more experienced users.

Where the heck is the control panel? How do I do anything in this simple interface?

Don’t worry. Just click on the “advanced” tab and you’ll end up looking at what is considered easy for most other hosts:

bluehost cpanel

Yep, the cPanel.

Some hosts keep the cPanel a bit separate from the main hosting portal, which I find annoying, and a lot just integrate it so fully that cPanel is part of your dashboard when you login to your hosting account.

So that’s a strength of Bluehost—it strikes a nice balance.

You don’t need to get into the details unless you want to, so quick changes and check-ups are very easy. But if you want more serious involvement, you’re never too far away from the cPanel.

Bluehost is also really good at integrating with WordPress. In fact, Bluehost is one of WordPress’ recommended hosts:

siteground wordpress rec

It’s not just performance that counts here, but the ease of use.

Ease of use plus WordPress is an area Bluehost is a MASTER at:

Bluehost makes it extremely fast and efficient to install WordPress and create a new site or transfer an existing one. Once your site’s set up, it’s already integrated to your hosting portal.

bluehost portal

You can easily go straight to your WordPress dashboard or manage some basic details via Bluehost, without involving WordPress. It’s a great mix of simplicity that allows for detailed edits.

bluehost portal manage site

This level of accessibility and flexibility permeates everything else Bluehost does.

Everything? Yep:

Managing your account details, purchases, payment methods, add-ons, etc—all of it’s really easy.

Bluehost’s strengths in usability make its popularity very easy to understand. If you’re looking for an easy host, Bluehost is probably one of the best options around. No wonder it’s such a popular web hosting company.

But of course, you don’t want ease of use to sacrifice what you can do…

Bluehost Review: Pricing and Features

So while Bluehost has overall good uptime and excellent user-friendliness, the pricing and features are super important.

Bluehost primarily offers three different types of hosting: shared web hosting, Virtual Private Server (VPS) hosting, and dedicated server hosting.

You can read more about the differences in the FAQ section, but briefly, shared hosting is more affordable by letting you share server resources with other sites. The other two dedicate more resources to you, but are pricier as a result.

Let’s start with the shared hosting:

BH Shared Web Hosting Plan
BH Shared Web Hosting Plan
BH Shared Web Hosting Plan
BH Shared Web Hosting Plan

The shared hosting packages are pretty affordable overall. If you’re looking only at first-year prices, then Bluehost isn’t the cheapest…

ON THE FACE OF IT.

Of course, I don’t encourage everyone to choose hosting based 100% on the lowest price-tag. But if you do, you should still try to get what you can out of it.

For those who simply need a decent host for cheap, Bluehost’s first tier is a pretty decent option: it’s got everything your site needs and good quality for a reasonable price.

Know what else?

This price gets even LOWER if you go through us, to $2.95 a month.

But you don’t need to limit yourself to the lowest price either:

The latter two tiers are good options, especially if you only want to hold onto your site for a year. They’ve got low first-purchase prices and a lot of resources.

Of course, we’re dealing with hosting. Hosting plans, and especially shared hosting plans, almost always have lower prices for the first year but are significantly higher every year afterwards.

So if you want to hold a site longer than a year, you need to take all that into account. And if you do that, guess what?

Once you get interested in holding onto a site longer than a year, Bluehost becomes one of the more affordable hosting options. The first tier, for example, renews at about the standard price of an entry-level shared hosting package—a little lower, actually.

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The latter tiers are all well-within the normal range of shared hosting prices, or are cheaper than some of the competition.

So the prices for shared hosting are pretty decent. The bigger question now is whether the features are good.

Guess what?

The features are good.

Frankly, even the entry level is impressive. 50GB of SSD storage is pretty generous for an entry-level plan supporting one website.

Don’t forget this:

Competing plans with other companies might say they have unlimited storage, but that’s unrealistic. And SSD storage is higher quality than traditional HDD (hard disk drive) storage.

And aside from that, one domain is included, plus SSL, unmetered bandwidth, and 25 subdomains and 5 parked domains. I’ve seen more allowances on other plans, but anyone looking at an entry level option will find it decent.

Higher shared plans basically make everything unlimited and increase performance, plus add spam exerts, marketing offers, and better security.

The result, overall:

Bluehost’s shared hosting plans are well-equipped with resources and features, and are pretty reasonably priced.

And there’s another hidden bonus a lot of people don’t know about:

Bluehost, because of its popularity, is frequently partnered with different companies and softwares. This brings discounts and freebies at times.

For example:

Some customers can get 1GB of free cloud storage by making a free JustCloud account. Because JustCloud has partnered with Bluehost, some customers can get a freebie like that.

That’s hardly the only feature, but it’s the sort of thing worth looking out for.

Bluehost also has a set of managed WordPress plans—meaning Bluehost takes care of almost everything for you—that are similar to the shared hosting plans but allow you a little more server space.

It’s kind of an in-between option.

BH-Fully-Managed-WordPress-Plan
BH-Fully-Managed-WordPress-Plan
BH-Fully-Managed-WordPress-Plan

Keep in mind this isn’t the only way you can do WordPress on Bluehost, but if ease of use is a priority, these plans are a great deal.

100 free premium themes, for example, is good when you consider that you also have access to a lot of free WordPress themes as well.

The plans come with some security add-ons included, and some decent business tools out of the box.

WordPress is a powerful platform that can sometimes include a lot of moving parts, so having it managed is a good way of using WordPress easily without sacrificing its power.

What about VPS hosting?

BH-VPS-Plan
BH-VPS-Plan
BH-VPS-Plan

Honestly, Bluehost’s VPS registration prices are pretty low. Unfortunately, the renewal prices are pretty high.

“But you just told me hosts have high renewal prices!”

WELL, some hosts keep initial and renewal prices the same for higher quality hosting like Cloud, VPS, or dedicated. Not Bluehost, I guess.

As far as resources go, it’s pretty decent, and here’s why:

They’re relatively proportionate to the price. Pretty simple.

For some, the 8GB RAM or 4 cores cap is pretty low. Even though it’s VPS, not dedicated, some of Bluehost’s competitors offer higher capacities.

If you need to host a resource-heavy project for a shorter amount of time, Bluehost’s VPS prices are probably a great option. If you’re looking for something longer-term, I don’t think Bluehost is bad, but not standout.

Now, we’ve got one monster left to go over: the dedicated server plans.

BH-Dedicated-plan
BH-Dedicated-plan
BH-Dedicated-plan

Dedicated servers on Bluehost are similar to Bluehost’s VPS services in that they’re relatively well-priced for what they bring you.

Actually, these first-term prices are really affordable.

If you want to renew?

Then, the prices aren’t that out of range—dedicated servers are pretty expensive, and even Bluehost’s renewal prices are affordable at this end of the spectrum.

But the features are important, and here’s how they stack up:

They’re good for what you get, BUT it’s too bad Bluehost doesn’t offer additional tiers. A lot of people would pay more for extra RAM, cores, and storage.

So in general, Bluehost’s VPS and Dedicated plans have a bit in common: they’re overall affordable, especially for the first term, and bring a good allocation of resources.

However…

Bluehost doesn’t offer any additional higher tiers with better capacities. And that’s a bummer, cause plenty of people would pay for it.

As it stands now, Bluehost’s shared hosting options are really solid deals.

The existing VPS and dedicated server plans are good deals for those whose resource requirements fit, but people in need of a lot more RAM, cores, or even storage will probably have to look somewhere else.

Things are looking good for Bluehost overall. But they’re about to start looking a lot better.

Bluehost Review: Customer Support

How are things gonna get better?

Because Bluehost is great at ease of use, and that’s a good sign that Bluehost will be great at customer support, too.

As far as hosting companies go, Bluehost is one of the BEST with customer support.

We’re talking about a bunch of things here. There are multiple ways of contacting representatives, plus plenty of onsite resources and information.

Here’s one of the onsite resources:

bluehost support

The knowledge base has a lot of information, butttttt it’s not my favorite knowledge base. It LOOKS fine, but there’s underlying that, there’s a problem:

I’ve seen more articles and more detailed articles with other companies.

Then again, Bluehost’s is STILL comprehensive enough to be useful in MOST situations. But I reiterate: it could go further.

Luckily, Bluehost does have some more on-site resources.

Anyone can access this, so even if you don’t want to use Bluehost, it’s a good resource to check out.

Aside from that, Bluehost is one of the best hosts for talking to representatives:

bluehost support

And yeah, I mean literally talking. Bluehost is one of the few hosts to have a ton of phone support, so instead of just a couple numbers that make you wait forever, Bluehost has a lot of extensions for more specific types of questions.

You still might have to wait, depending on the time, of course. And I know, how are Bluehost reps’ customer service skills?

In my experience, support staff have been very helpful and generally quick to respond on the phone.

It sort of depends on the problem, but serious problems will involve skilled customer service representatives…though you may need to push a little.

You can also get support by sending tickets:

bluehost support ticket

Which is good for more in-depth answers and serious problems. The ticket system is good, but there’s a catch…

bluehost support ticket

This SUCKS.

I know what you’re thinking: this doesn’t sound like a big problem! Fair enough. Well, imagine THIS:

You’ve got a tech support problem. Situation A: your problem is urgent, so phone and chat work out fine.

Situation B: you’re busy, and you can’t wait around. Tickets WOULD be a great measure if you could use them, but now you’ve got a carve a block of time out of your day to talk to support.

So that’s really unfortunate, because in my opinion, tickets are great for tech support. But at least aside from that, the ticket system is pretty solid.

And how can we forget about live chat?

bluehost chat
bluehost chat

As you can see, I was logging in from a different computer than usual, and had to verify my account. So there was a slight delay.

BUT even with that slight delay it only took a couple minutes for a quick answer. Granted, it was a simple question, but you get the idea—answers are quick and to the point, even when they’re more technical.

So what else can I say?

Bluehost’s on-site resources could be a little more robust, but they’re still pretty good. Especially for beginners, they’re good.

Plus, Bluehost has got a ton of phone support, and responsive ticket and live chat options. So all in all, Bluehost rocks when it comes to customer support.

Bluehost Review: Security

You’ve seen the uptime already. I’ve told you, from my honest experience, that Bluehost performs well. And you know that the customer support is a strong point, so that means you can get help when you need it.

But is that enough?

Sorry, buddies. Performance and uptime are related to security, but not the same thing.

Especially when you consider the possibility of maintenance failures or a cyberattack, it’s not just your site’s uptime that’s at risk—but your information (and potentially your customers, too).

And customer support is great, but preventing a problem is better than having people solve a problem in the first place.

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Now, it’s time we talk about one of the big clouds hanging over Bluehost:

You might know that Bluehost is owned by Endurance International Group.

EIG is one of the conglomerates of the hosting world, and owning both Bluehost and HostGator plus a lot of smaller hosts means it supports millions and millions of domains.

I know what you’re thinking. Can I trust EIG, a major corporation, to handle security well on all its subsidiaries?

These aren’t empty questions:

Bluehost

EIG got a lot of flak in 2013 when four major subsidiary companies, including Bluehost, experienced severe outages.

Why did this happen?

EIG had concentrated everything in a few data centers. In 2013, a problem at one data center knocked out four of its major subsidiaries.

Look, that’s terrible. It’s exactly the downside consolidation is prone to, the one that EIG should have been looking out for. But…

It’s 2020 now. Are things better for Bluehost?

Two answers. Bluehost does well with security add-ons and software for its customers.

bluehost addons security

These are just a sampling of what’s available on Bluehost. Most of them are very easy to install and use, and can go a long way for those who care about them.

Things like SiteLock, spam protection, a dedicated IP, SSL, and so on, are commonly used and important security tools.

Plus, certain tiers include some of these add-ons for free.

So that sounds great, but here’s the catch:

It’s just not a ton of add-ons.

True, if you’re creative, you can probably figure out some other extensions that help your site’s security (e.g., WordPress plugins) aside from the small default Bluehost marketplace. But should you have to go to those lengths in the first place?

And…things are even iffier when it comes to actual server security. I say iffier not because I know for a fact Bluehost has poor practices. It’s a deeper problem:

Bluehost simply DOESN’T say much about its server maintenance or security protocols.

If a major hosting force can’t put basic information like that on its site, I’m hesitant to trust it.

And knowing that EIG has suffered security failures in the past from cramming everything into a small number of data centers, would you feel comfortable just trusting Bluehost, when it doesn’t even say anything?

Yeah, exactly.

So the gist:

Bluehost may be good enough in terms of basic security because it has successfully powered millions of sites for years. Bluehost provides some security add-ons that can be useful, even though they’re kind of basic.

But when it comes to the nitty-gritty maintenance of servers, the stuff on the host’s end, we simply don’t know enough to make an accurate judgment. Which scares me, considering its history.

Pros

Okay, we’ve talked about a ton. Let’s get back to the basics.

Here’s the stuff Bluehost is GOOD at:

  • Ease of use. More than anything else, Bluehost is great for people who are new to hosting, looking for an easier hosting experience, or who just overall prioritize a simpler user interface.
  • Overlapping with ease of use, Bluehost has really solid customer support, primarily in the ways you can contact representatives.
  • Overall, Bluehost has good performance. Every now and then, things can drop below standard. Most of the time, however, Bluehost’s performance is top notch.
  • Bluehost integrates REALLY well with WordPress. It’s easy and fast to use WordPress on Bluehost. Plus, the performance is good.
  • Overall, Bluehost has good value and allocation of resources for the plans it offers. This is especially true for shared hosting, but people who want a more affordable VPS or dedicated experience can also find Bluehost a good option.

Cons

There’s a lot of good to go around with Bluehost, but nothing’s perfect. Here are the cons of Bluehost:

  • You can’t use tickets for technical support, only phone and live chat.
  • The simpler user-interface will be a turnoff for some who like a more hands-on approach. But I suspect many such people will be satisfied as long as cPanel is present.
  • As I’ve stated, when Bluehost doesn’t perform perfectly, it performs below standard (at least by my measurements).
  • People who need top-quality hosting with the latest specs and tons of resources may not find Bluehost has any suitable plans.
  • Bluehost doesn’t say enough about its security practices. Combine that with the fact that Bluehost is owned by a less-than-transparent conglomerate and has had server problems before (albeit 6 years ago), and I can’t say things look great.

Bluehost Review: Do I Recommend Bluehost?

No need to dilly-dally folks. Do I recommend Bluehost?

Yeah, without a doubt. But NOT to everyone. Here’s why I don’t recommend it to connoisseurs of prime dedicated servers or VPS plans:

Bluehost lacks some of the harder specs and user controls available on other hosts. Bluehost is probably too mid-range for you, if you’re looking for a top tier VPS or dedicated server.

AND, the fact that little is known about Bluehost’s security or data center practices should also make those with premium standards think twice.

And while I do think the uptime and response time is good enough even for ecommerce, if your #1 priority is getting the best uptime possible, Bluehost shouldn’t be your pick.

Don’t worry though. Plenty of people stand to benefit from Bluehost’s hosting:

If you want an affordable dedicated server or VPS plan and you don’t need top-of-the-line specs or resources, Bluehost has relatively affordable options and decent performance.

Bluehost’s shared plans are also great for those in search of more basic hosting. Bluehost’s shared plans are relatively affordable without sacrificing much.

In fact, they get a good allocation of resources without too many restraints. They’re not overloaded with features, but they’ve got enough, and there are some add-ons for those who don’t mind paying a bit extra.

I mostly recommend Bluehost to those who are new to hosting. Bluehost goes out of its way to be easy to use without sacrificing too much user control, though naturally some is lost.

It’s got great customer support in addition to its user interface, and it’s especially great for easily using WordPress (whether or not you’re on the managed plan). Plus, it’s performance is overall pretty good.

Happy hosting!

Bluehost Support and Customer Service

We all need help every now and then. It is really important that you choose a web hosting company that offers help and support when you need it.

Bluehost maintains a huge library of articles, step by step guides, and video tutorials as part of their extensive knowledge base. This is a huge help for beginners and most common issues can be quickly resolved by a simple search.

However, sometimes you may need to talk to an individual to get more help.

Bluehost offers a 24/7 support system where you can talk to their customer support representatives using live chat or phone. This is really helpful when you need quick help from technical support staff.

One thing that is missing is the ticket based support system. Bluehost recently decided to eliminate ticket based support to focus on personal approach of live chat and phone based support. However, some users may still miss the ticket based support system which is particularly good if your issue cannot be resolved in one live chat or phone session.

Conclusion: Is Bluehost the Right Choice for You?

After reading this review you might be wondering if Bluehost is the right choice for your website?

Bluehost is often ranked #1 hosting company by many websites. They offer a wide range of hosting plans with tons of features that help you easily build your website.

All their hosting plans include expert 24/7 customer support from knowledgeable staff.

Most importantly, they offer affordable starter plans that fit any budget requirement.

If you are just starting out, then you cannot go wrong signing up for a Bluehost shared hosting plan. Its easy on your pocket, and comes with all the right tools. As your site grows you can easily upgrade your hosting plan accordingly.

Ready to start your website Bluehost? Click here to select your Bluehost plan.

Bluehost Coupon

WPBeginner users get an exclusive 60% off discount and a free domain with our Bluehost coupon code.

All you have to do is click on this link to purchase. The discount will be applied automatically.

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